Shipping & Delivery Policy
We process and ship your orders with care to ensure your SEVENER products arrive safely and on time.
At SEVENER, we aim to provide a smooth and reliable delivery experience.
Please review the shipping details below before placing your order.
01
Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
02
Delivery Times
Delivery times vary depending on the destination and courier service.
Domestic Shipping (Within the UAE)
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Delivery Time: Standard delivery takes [1-3 business days] from the date of shipment.
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Shipping Fees: Standard shipping within the UAE is [e.g., 20 AED / or Free on orders above 250 AED].
GCC Shipping (Saudi Arabia, Kuwait, Oman, Qatar, Bahrain)
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Delivery Time: Standard delivery to GCC countries takes 5-10 business days from the date of shipment.
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Shipping Fees: Standard shipping is 30 AED, or FREE on orders above 350 AED.
International Shipping (Rest of the World)
We proudly ship SEVENER products worldwide to destinations outside the GCC.
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Delivery Time: International shipping typically takes 5-10 business days depending on the destination country.
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Shipping Fees: International shipping rates are calculated at checkout based on weight and destination.
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Duties & Customs: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. SEVENER is not responsible for these charges if they are applied and are your responsibility as the customer.
03
Shipment Tracking
A tracking number will be sent to you once your order has been shipped.
You can use this tracking number to follow your shipment status with the courier.
04
Delivery Details
Customers are responsible for providing correct and complete delivery details at the time of placing the order.
We are not liable for delays or lost packages caused by incorrect, incomplete, or outdated addresses.
05
Customs, Taxes & Clearance Fees
Any customs duties, taxes, or clearance fees, if applicable, are the responsibility of the buyer.
Shipping Notice:
Delivery timelines are estimated and may vary depending on courier operations, destination, customs clearance, or external delays.