Returns & Refund Policy

Returns & Eligibility

You have 14 days from the date of receiving your item to request a return or exchange.

To be eligible for a return, your cap must be unworn, unused, unwashed, and in the same condition that you received it.

It must be in its original packaging with all product tags and labels attached.

Items on clearance or special sale are final and cannot be returned, unless received damaged.

Return Process

To initiate a return, please email us at
info@sevener.ae
with your order number and the reason for the return.
Our team will guide you through the next steps.

Return Shipping Costs

If the return is due to a change of mind, the customer is responsible for paying the return shipping costs.

If you received a damaged or incorrect item,
SEVENER
will cover all return and replacement shipping costs.

Refunds

Once we receive and inspect your returned item, we will notify you via email.
If approved, your refund will be processed, and a credit will automatically be applied
to your original method of payment within
7–10 business days.